Hospital Information System in Singapore for small and medium size hospitals

Hospital Information System in Singapore(HIS) is an integrated software solution designed to manage the administrative, clinical, financial, and operational functions of a hospital. For small and medium-sized hospitals, HIS helps streamline processes, reduce manual work, and improve patient care while being cost-effective and easy to deploy.

Benefits:

• Improves efficiency and accuracy in hospital operations
• Enhances patient experience with faster services
• Ensures better data security and compliance
• Enables informed decision-making with real-time reports

Key Features:

Appointment scheduling and management

• Scheduling appointment for consultants, specialists. Customisable for scheduling for patient visits to consultation rooms as well. Hence highly efficient outpatient management.
• Preadmissions and Bed booking making it convenient for the admission team so that there is no uncertainty during admission time on the availability of beds and patient waiting is totally evaded.
• Imaging services booking for X-ray, CT, MRI, Mammo, Ultrasound. Scan / Study time is configurable so that seamless flow of patients in the imaging department. This makes it easier for radiology technologists to know the patient & scan details in advance for their better planning.

Patient Registration and Billing

• With Registration of new patients in the Hospital Information System’s front office module; patient’s demographic data is captured and Unique ID is created. Patient ID is shared to patient’s mobile and email for their future reference.
• All the services & consultations are done in the billing module. Easy to use billing module gives better user experience for the front office team to quickly complete the billing process. With the multiple payment options; patient has the flexibility of making the payments in their preferred mode; cash, card or online.

Outpatient and Inpatient Management

• OP Consultation by scheduled appointment is completely followed by billing and investigation orders.
• Inpatient billing is totally integrated across multiple departments such as LAB, Radiology, Pharmacy, Physio, Ward Services, Operation theatre services. Bills can be generated in 3 different options such as Interim bill, Proforma invoice and Final bill once the payment is received.
• IP Billing module of Hospitals Information system has the built in feature for managing the transactions between the hospital and other 3^rd party providers such as Insurance, Medisave, ISP and Private Corporates.

Electronic Medical Records (EMR)

• Electronic Medical Record in Hospital Information System in singapore, as the name suggests; EMR module has the end-to-end clinical functions in a hospital; right from Exam orders, Vital signs, clinical Charts, Prescriptions, Investigation results comparison in graphical representation and so on.

Laboratory & Radiology reporting

• A well-defined yet customisable workflow of investigation module. The exam orders from EMR are populated to the respective department’s dash board. With priority orders highlighted technicians are well informed about their current tasks. With integration of compatible equipment; the results are automatically transferred over standard protocols such as HL7, ASCII, ASTM. This eliminates user errors in preparing reports. With powerful user roles and right management results approvals, results editing and reporting printing are well controlled.
• With the built in LAB & Radiology Consumables inventory feature; consumable such as reagents, films stock is automatically managed.

Operation theatre management

• Integrated operation theatre workflow from scheduling to surgical notes.
• Scheduling of surgeries against the theatre availability and aligning with the surgeons, assistant surgeons and anaesthetists.
• Surgical supplies consumed such as medicines, consumables during the surgery are captured thus included to the inpatient billing seamlessly.
• Usage of medical equipment with the usage hours are tracked as well so that charges against the usage hours are updated in the inpatient billing module.
• Preparation of Anasthesia and Surgery notes from templates that makes the surgical team task simpler in preparing the notes so that they focus on patient care.

Pharmacy & Inventory Management

• All-inclusive pharmacy module from Inventory management to medicine dispensing.
• Inventory module of pharmacy has the complete back-office function such as Purchase orders, Goods Receipt Notes, Sub Pharmacies, Issue to sub pharmacies, GRN returns and expiry drug management. This is the complete Pharmacy stores module including stock reports, batch wise reports, expiry drugs report which are customisable as per the needs.
• Medine dispensing against the prescription to patients, issue of medicines to Inpatients, Pharmacy Point of Sale billing, Issue returns.

Reports & Analytics

• Customizable reports and real-time analytics for informed decision-making.
• Management Information System reports are built in every module and the reports are designed specific to the respective module. Availability of reports are vast so that; any information needed for the management can be taken just by selection of a menu. 

Integrations with other systems with Hospital Information System in Singapore

PACS

• RIS – With RIS integration; DICOM Modality worklist is created as per the schedules made in the Imaging module thus avoids the duplication of work and errors in radiology modalities.
• PACS – Access to patient studies directly from the EMR module so that searching of patient in the PACS is eliminated. Thus, in our Hospital Information System in singapore consultant spends more time with the patients than with the systems.

LIS

• With Bi-directional LIS integration lab tests are transferred to the LIS and results are seamlessly transferred to the respective orders in the Hospital Information System’s LAB reporting module.

CDSS

• Integration with CDSS for drug interaction alerts

NEHR integration

The National Electronic Health Record (NEHR) in Singapore is a centralized system that stores patients’ medical records across public and private healthcare institutions. Integrating NEHR with a Hospital Information System (HIS) enables seamless and secure sharing of patient health information.

Purpose of Integration:

• To provide a unified patient view for better continuity of care.
• To enable authorized healthcare professionals to access accurate patient records anytime.
• To support clinical decisions with comprehensive patient histories.

Key Aspects:

• Hospital information system software for Singapore is a NEHR-compliant, adhering to the standards set by Singapore’s Ministry of Health.
• Privacy and data protection are ensured through strict access controls and audit trails.

Benefits:

• Enhances patient safety and reduces duplication of tests
• Improves coordination across healthcare providers
• Supports national health planning and policy development

NEHR-HIS integration is a crucial step toward building a connected healthcare ecosystem in Singapore, especially as more private and smaller hospitals come on board.